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IP Infringement Claim Policy & Procedure

At Glass Terra, we require our Users to respect intellectual property rights which include, without limitation, such things as copyright, trade marks, patents and designs. In relation to the use of Glass Terra Services, we have detailed a policy for alleged copyright and trade mark infringement. However, if you believe your rights have been infringed in relation to any registered patents or designs, please follow the process listed below for reporting a trade mark infringement.


The Copyright Act 1968 (Cth) protects materials such as movies, television, music, books and computer programs. You can break the law if you download, copy, share or distribute this material via the internet, unless you’re allowed to do so by the Copyright Act or you have the copyright owner’s permission. Please don’t use the Glass Terra Services to do any of these things, because if you do, we might have to cancel the Glass Terra Services and the copyright owner could take legal action against you.

If you do any of these things on a repeat basis, Glass Terra has implemented a policy for dealing with infringers (“Repeat Infringement Policy“) that may, in appropriate circumstances, result in us terminating a repeat infringer’s account. If you wish to receive further information about Glass Terra’s Repeat Infringement Policy, please contact Glass Terra’s Designated Copyright Representative.

If you believe that copyrighted material that belongs to you has been used or posted without your permission to (“Website“) or sent through the Glass Terra Services, we want to know about it.

Glass Terra reserves the right to suspend or terminate a User’s account in accordance with the Repeat Infringement Policy.

Title: Designated Copyright Representative
Glass Terra Pty Ltd

Contact Details:
Email address:
Phone Number: +614 4863 1253

  1. Your complete contact information (full name, mailing address, phone number and email);
  2. Identify, in sufficient detail, the copyrighted work that you believe has been infringed upon;
  3. Identify the location of the material that you claim is being infringed (such as the URL and a copy of the web page); and
  4. Provide sufficient detail as to the identity of the party you allege is infringing your copyright.

If you believe your copyright has been infringed, please contact us providing the following:

Trade Marks

The Trade Marks Act 1995 (Cth) protects registered trade marks. Trade marks are, usually, a word, slogan, symbol or design that distinguishes the products or services offered by one party from those offered by others. If you believe someone is using your trade mark without your permission, please contact us clearly stating the following details:

  1. Your complete contact information (full name, mailing address, phone number and email);
  2. The number of the registered trade mark and details of the registered trade mark (i.e. the image of the logo or the word);
  3. The country of the registration of the trade mark; and
  4. Evidence that you are the owner or the exclusive licensee of the registered trade mark.